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ITSM-Webinar - Neue Znuny-Add-ons > Kanban-Board, ToDolList-Widget, KI-Add-on 7.5...

Microsoft Teams

Live-Demo: Lernen Sie unsere neuesten Znuny Add-ons kennen und erfahren Sie, wie Kanban-Boards, ToDo-Management und weitere Erweiterungen Ihre Ticketbearbeitung auf ein neues Niveau heben.

Weitere Details zu den Add-ons:

Wir freuen uns auf Ihre Teilnahme!

 

 

 

 

Current tips & news

News


A new security vulnerability called "broccoli2shell"!

Another security vulnerability, "broccoli2shell," was disclosed this week. If we have not yet contacted you, please reach out to us via service@sectornord.de or +49 441 390 1010 42.

Important note: SNAG-View 4 is not affected by this. Nevertheless, the operating systems should be checked and patched if necessary!

Please click here for more details (only in German)

PHP Security Vulnerability / Security-Patches available now!

The PHP security vulnerability announced on 21/10/2026 also affects systems provided by us.

We are already in contact with many of the affected customers. If we have not yet contacted you, please reach out to us via service@sectornord.de or +49 441 390 1010 42.

Important Note: SNAG-View 4 and Znuny installations are not affected by the current PHP security vulnerabilities!

Security patches are available now!

NEW - Znuny ToDoList Widget Add-on

With the new Znuny ToDoList Widget add-on, you can integrate task management directly into your ticket processing.

Create to-dos directly in the ticket, assign them to responsible parties, set priorities and due dates, and keep track of pending tasks at all times. Agents can check off, edit, or add to tasks directly without having to leave the ticket.

NEW - Znuny Kanban Board Add-on

Visualize your processes now with the new Znuny Kanban Board Add-on  Take your Znuny processes to the next level!

Whether it’s a service desk, customer service, or internal IT department, the Znuny Kanban Board add-on makes workflows transparent, promotes teamwork, and helps close tickets faster.

Best practice

Tip of the Month

ITSM Tip of the month

(comments: 0)

Own $USERX$ macros for SNAG-View 3

Additional placeholders for the path to plugins ($USERXXX$) can be integrated very easily in SNAG-View. The following steps are necessary for this:

A new <item> entry must be created in the "resource_cfg.xml".

Note: Be careful not to change or delete existing <item> entries.

Anpassen der

Example:

Beispiel $User3$

We currently ship two predefined macros: "$USER1$ and $USER2$". After the change, the macro $USER3$ is available for the path /var/lib/nagios/libexec-customer2.

The script "/usr/bin/createNagiosCfg.sh" is then executed, so that the configuration is saved and saved in the resource.cfg.

 

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Tips of the month overview.