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Sector Nord AG News & Events

Workshops, Summits and conventions

Events

20.11.2024 - SNAG-View 4 Webinar - Einführung in das metrikenbasierte Monitoring mit Telegraf

18.12.2024 - SNAG-View 4 Webinar - Visualisierung mit Diagrams und Dashboards 

22.01.2025 - SNAG-View 4 Webinar - Effizienzsteigerung mit dem Automation Add-On 

Service Space 2025

 

 

 

Current tips & news

News

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Icingaweb2 Vision 2.0.0

Key features

  • Vision 2.0.0 has been prepared to accommodate the new default IcingaDB data structure, fully taking advantage of it.
  • Role-based permissions can now be defined, with a specific 'vision/edit' permission that grants designated users the ability to create, update, and delete diagrams. Additionally, the 'restrictions' setting enables fine-grained access control for diagrams based on name prefixes (Please note that prefix restrictions are only compatible with the new IcingaDB data structure)
  • Have you ever wished to eliminate the 'icingaweb2' URL segment while retaining access to Vision? Now, you can.

You can read more here

Best practice

Tip of the Month

ITSM Tip of the month

Own $USERX$ macros for SNAG-View 3

Additional placeholders for the path to plugins ($USERXXX$) can be integrated very easily in SNAG-View. The following steps are necessary for this:

A new <item> entry must be created in the "resource_cfg.xml".

Note: Be careful not to change or delete existing <item> entries.

Anpassen der

Example:

Beispiel $User3$

We currently ship two predefined macros: "$USER1$ and $USER2$". After the change, the macro $USER3$ is available for the path /var/lib/nagios/libexec-customer2.

The script "/usr/bin/createNagiosCfg.sh" is then executed, so that the configuration is saved and saved in the resource.cfg.

 

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[((OTRS)) Community Edition] Postmasterfilter

With the help of the postmaster filters incoming e-mails can be processed specifically in ((OTRS)) Community Edition. One use case is ignoring automatic replies or absence notes.

In the following example configuration, the content of an automatic reply is not processed and discarded as an article.

The configuration of the postmaster filters can be found in the e-mail settings in the admin area. A new filter can be created via "Add filter".

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archive

Tips of the month overview.

Our previous ITSM-Summits

See all impressions and the best presentations here.