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Sector Nord AG News & Events


Workshops, Summits and conventions

Events

BMPK 2023

ITSM-SUMMIT-2023

 

 

 

Current tips & news

News


CEBIT 2018

Thank you very much for your visit!


We would like to thank all visitors of our booth who came to us despite the changed CEBIT concept and were very interested in our solutions.
We would also like to thank the Niedersächsische Gemeinschaftsstand for the good cooperation.


We are looking forward to the intensive cooperation with our long-standing customers and the new contacts we have made.

Your Sector North Team

Webinar Series: ITSM Connector - Integrating, Adapting, and Extending IT Service Tools

We cordially invite you to participate in our webinar series: "ITSM-Connector - Integrating, Adapting and Extending IT Service Tools".

The second webinar will take place on 08.05.2018 at 15:00 o'clock, and will focus on the coupling of OTRS and i-doit on the topic: "Supporting service desks with CMDB data".

Simply register free of charge for the 45-minute webinar.

Bike to work

This year two teams from Sector Nord AG are partaking in the anual campaign "bike to work".

We are trying to make biking to work as enjoyable as possible...

Best practice

Tip of the Month

ITSM Tip of the month

[((OTRS)) Community Edition] Postmasterfilter

With the help of the postmaster filters incoming e-mails can be processed specifically in ((OTRS)) Community Edition. One use case is ignoring automatic replies or absence notes.

In the following example configuration, the content of an automatic reply is not processed and discarded as an article.

The configuration of the postmaster filters can be found in the e-mail settings in the admin area. A new filter can be created via "Add filter".

[((OTRS)) Community Edition] Ticket search in the address bar of the browser

The full text search in ((OTRS)) Community Edition offers a very good possibility to quickly find the relevant tickets. Modern browsers are delivered with predefined search engines, but can be extended with your own searches. The examples of Google Chrome and Mozilla Firefox show how the ((OTRS)) Community Edition full text search can be integrated into the browser.

archive

Tips of the month overview.