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Events

22.01.2025 - SNAG-View 4 Webinar - Effizienzsteigerung mit dem Automation Add-On

Name: Service Space 2025
Start: 2025-04-08
End: 2025-04-08

2025-01-22 11:00–12:00

Mit diesem Webinar setzen wir unsere Serie von SNAG-View 4 Schulungsterminen fort. Im Fokus dieser Veranstaltung steht die Effizienzsteigerung mit dem Automation Add-on.

Die Teilnahme ist kostenfrei!

Anmeldung

Service Space 2025

2025-04-08

Current tips & news

News

Read more … i-doit pro OCS Add-on 1.2.0

2023-03-28 15:28

i-doit pro OCS Add-on 1.2.0

On March 28th, 2023 the i-doit pro OCS Add-on Release 1.2.0 was released.

Read all the details about the new release here..

SNAG-View 3.13.0

Our new SNAG-View feature release 3.13.0 has been available to you since March 28th, 2023.

To the SNAG-View 3.13.0 changelog

Znuny 6.5.1

On March 13th, 2023 the new Znuny Release 6.5.1 was released.

i-doit 22 Changelog

The compatibility tests between our interfaces/extensions and i-doit 22 have now been completed and we are releasing them for use with i-doit 22.

Here is the changelog of i-doit 22:

>>> To the changelog

2020-07-03 15:37

Sector Nord AG top-selling i-doit Premium Partner in H1 2020!

Even in the very turbulent past half-year, Sector Nord AG managed to clearly lead the benchmarking list of synetics as one of the most important premium partners.

Both in terms of total revenue and new customer acquisition, Sector Nord AG has always taken the lead among the premium partners.

We are pleased about this positive development and look forward to further cooperation with synetics.

The current iX issue (03/2019) contains an exciting article in which our team leader development, Gabriel Jülke, describes how the skilful combination of open source projects (i-doit, OTRS and SNAG-View or Icinga2) can become a flexible and highly professional enterprise solution for your IT service management. Central components of this holistic approach are the market-leading ITSM connectors from SECTOR NORD AG.

Vision Beta-Release

With "Vision" we have developed a module for the browser interface IcingaWeb2, with whose help you can easily create extensive graphics for your ICINGA2 monitoring.

Start now free of charge into the beta and test Vision until 31.03.2018.

2018-10-17 14:14

We would like to thank all participants of the ITSM-SUMMIT 2018!

This year's ITSM-SUMMIT took place at THE FONTENAY Hamburg, and in line with the modern new location we presented our innovative approaches for your IT infrastructure together with our partners. We are especially pleased about the overwhelmingly positive feedback of the many participants, and we look forward to further or new cooperation with you all!

Best practice

Tip of the Month

ITSM Tip of the month

By A. Costa, (comments: 0)

28 Nov

Edit LDAP-Filter-String in i-doit manually

If you do not wish to include all Active Directory users in i-doit, you can restrict said users via filters. Previously, the configuration of the LDAP filter could only be achieved by using the Filter Builder.

Starting from i-doit Version 31, the filter string can be edited directly.

(comments: 0)

02 May

Own $USERX$ macros for SNAG-View 3

Additional placeholders for the path to plugins ($USERXXX$) can be integrated very easily in SNAG-View. The following steps are necessary for this:

A new <item> entry must be created in the "resource_cfg.xml".

Note: Be careful not to change or delete existing <item> entries.

Example:

Beispiel $User3$

We currently ship two predefined macros: "$USER1$ and $USER2$". After the change, the macro $USER3$ is available for the path /var/lib/nagios/libexec-customer2.

The script "/usr/bin/createNagiosCfg.sh" is then executed, so that the configuration is saved and saved in the resource.cfg.