Monitoring
SNAG-View 4 - Metric Based Monitoring
SNAG-View 4
Paradigm shift in monitoring
Time Series Database
Latest database technology with optimized data storage and automated data aggregation
Telegraf Input Plugins
SNAG-View 4 is based on the most modern way of collecting metrics
The best of both worlds
SNAG-View 4 users can continue to use their existing Nagios-compliant checks and benefit from the advantages of the new technology at the same time
Intuitive UX design
Particularly user-friendly and intuitively designed interface
Developed in Go
The entire architecture of SNAG-View 4 is developed in Go and therefore offers high performance, stability and data security
A selection of added values for our new SNAG-View....
Monitor complex IT infrastructures
SNAG-View can be used to monitor complex IT infrastructures. In addition to the conventional integration of Nagios plug-ins, the new Telegraf check engine forms the basis for this. But SNAG-View offers even more: you can visualize your IT infrastructure, receive notifications, and access all data via intelligent interfaces.
Areas that you can monitor with SNAG-View: Operating systems (Windows, Linux, MacOS...), databases (MySQL, MSSQL, Oracle...), applications (ERP systems..), networks, storage, room monitoring, hardware (servers, switches, clients) as well as virtualization (VMware ESX, VMware View) and much more
Success Story
Smooth migration from SNAG-View 3 to SNAG-View 4 at Löwenstein Medical
The Challenge:
Löwenstein Medical has been using SNAG-View 3 successfully for years. The transition to the latest version, SNAG-View 4, presented the challenge of ensuring a migration without interrupting business processes.
The Solution:
Thanks to the well-designed migration tools for the transition from SNAG-View 3 to SNAG-View 4, Löwenstein Medical was able to make the switch seamlessly. The new Telegraf-based solution, SNAG-View 4, offers an improved user experience and expanded features. Existing Nagios plugins were able to be retained and gradually replaced with Telegraf input plugins.
The Implementation:
-
Preparation: SECTOR NORD carefully planned the migration and utilized the available tools to ensure a smooth transition. Valuable experiences were already gathered during the beta phase of SNAG-View 4.
-
Implementation: The migration was carried out multiple times on a test system to check compatibility and performance.
-
Completion: After successful testing, SNAG-View 4 was integrated into the production environment, with the migration tools being crucial.
The Results:
-
Continuity: The business processes remained uninterrupted during the migration.
-
Efficiency: The new solution enhances monitoring and makes IT monitoring future-proof.
-
Future-proofness: With SNAG-View 4, Löwenstein Medical is well-prepared for upcoming technical demands.
Conclusion:
"Die Migration zu SNAG-View 4 war ein voller Erfolg. Löwenstein Medical profitiert nun von einer modernen Monitoring-Lösung, die nicht nur die aktuelle IT-Landschaft effizient überwacht, sondern auch eine solide Basis für zukünftige Innovationen bietet. Die nahtlose Migration zeigt die Kundenorientierung und technische Kompetenz von SNAG-View"
[Translation: The migration to SNAG-View 4 was a complete success. Löwenstein Medical now benefits from a modern monitoring solution that not only efficiently oversees the current IT landscape but also provides a solid foundation for future innovations. The seamless migration demonstrates SNAG-View's customer orientation and technical expertise.]
Christoper Rust - Leader IT Infrastructure / Information Security Officer
Basic Features
The dashboard management of SNAG-View offers the possibility to create a fully customizable interface. A multitude of useful widgets combined with a precise filter system make it possible to select or combine specific information and display it in a variety of ways, for example as a key figure, graph or list. To obtain a personal overview of the processes monitored in SNAG-View, each user can manage their own dashboards. All views can be moved and arranged using drag'n'drop. The contained elements are saved separately and restored when logging in.
The browser provides a clear overview of the status of all devices and sensors with SNAG-View. As a central part of monitoring in SNAG-View, the browser is always activated alongside the dashboard when SNAG-View is started. It offers a wide range of filter options in order to optimally adapt the view to every need. Filtered views can be saved as bookmarks so that they can be quickly accessed again later. In addition, the filters created can be saved separately so that they can be reused anywhere in SNAG-View 4.
from 9,999.00€
License fee (one-time)
from 3,333.00€
Subscription p.a.
3,999.00€
Maintenance fee for advanced support p.a.
Community Plugins
Use Telegraf to collect metrics from databases, servers, and systems as well as IoT sensors. With over 300 plugins, you can set up and customize the monitoring of your IT landscape. The Telegraf agent can be automatically rolled out to the target systems using the open source automation tool Ansible.
SNAG-View 4 is also compatible with all Nagios Community-Plugins. Once the plugin has been successfully imported, the checks provided by the plugin can be created and configured via the SNAG-View web frontend.
0.00€
No licensing fees
Visualisation with diagrams
Use different visualisation options in SNAG-View - whether in a classic list view, as a dashboard, or integration via self-defined maps. Flexibly display information where you need it.
Customised maps, buildings and site plans can be created using the Diagrams add-on. Display the current live status of your stored devices and sensors directly in the maps and add them to your dashboards as a widget.
By automatically filling in the corresponding status values, you are able to visualise the existing data and thus evaluate it much better. The Diagrams add-on serves as an editor for creating diagrams, which you can design as you wish. Examples of this would be the world/European map or the floor plan of your company building, etc.
Diagrams is a further development of our established visualisation solution for IcingaWeb2 VISION
from 999.00€
License fee (one-time)
from 333.00€
Subscription p.a.
from 199.00€
Maintenance fee p.a.
Automation
Utilise the power of the Automation add-on and let the it do what you would otherwise have to do by hand!
Create freely definable rules so that SNAG-View can react automatically to events and carry out further follow-up actions. Freely definable filters, the entire object pool, events and actions are available to you for further configuration.
from 999.00€
License fee (one-time)
from 333.00€
Subscription p.a.
from 199.00€
Maintenance fee p.a.
SMSEagle & brevis.one
With the hardware solutions from our partners SMSEagle and brevis.one, we have provided you with add-ons to professionally expand alerting and ensure you have another reliable way for alerting/notifications at your side, independent of email communication.
The solutions of SMSEagle provide you with a voice call function in addition to the SMS function. The voice call is intended as a wake-up call in the event of very serious faults or system failures.
Further details on the SMS gateways can be found via the following links:
from 999.00€
License fee (one-time without hardware)
from 333.00€
Subscription p.a. (without hardware)
from 199.00€
Add-on maintenance fee p.a.
SNAG-View - Central component in the ITSM-Connector
SNAG-View 4 is part of the ITSM-Connector developed by us.
Create added value - link your data, your information, your processes with the bidirectional SNAG-View connectors:
SNAG-View 4
Changelog
##Improvements
#2226 Improve Issue-Templates
##Bugs
#2288 Missing SQL update script in 4.4.1
#2233 Dashboard browser widget does not display content
#2200 Dashboard metric widget is only supporting nagios perfdata
#2192 Temporary file “telegraf.conf” (gather metrics) can lead to problems.
#2249 Short duration spikes in performance graphs can lead to misinterpretation
#2185 Copy Sensor on same Device is not possible
#2257 Deactivated devices and sensors still appear in telegraf config
#2221 Can't copy devices
#2199 AD Syna error with underlines in sAMAccountname
## Improve ratings and interpretations for inputs with many metrics
- #1935 Combine interpretations for all states into one single interpretation
- #1938 Add rating groups
- #1940 Add new sensor filter for ratings
## Implement cypress CRUD frontend tests
- #2230 Implement user cypress CRUD frontend tests
- #2228 Implement device template cypress CRUD frontend tests
- #2215 Implement diagram cypress CRUD frontend tests
- #2229 Implement rating cypress CRUD frontend tests
- #2225 Implement token cypress CRUD frontend tests
- #2227 Implement Role cypress CRUD frontend tests
- #2217 Implement diagramtemplate cypress CRUD frontend tests
## Improvements
- #2080 Implement connection test for telegraf
- #1243 Add "Rating" to sensor create dialog
- #1862 Rating: Value for measurement "nagios_state" should be restricted to digits 0 to 3
- #1379 Implement "State Change" filter
- #1853 Missing tooltip for long values in select fields in Rating Interpretation form
- #2068 Search-and-Replace is accidentally triggered if description field content matches search-and-replace regex
## Bugs
- #2070 Wrong state assignment for timeperiods with short duration
- #2110 Links on the pie chart pieces of the distribution chart widget are wrong
- #2149 State circle in device list is always black
- #1863 Preview the current Value of selected metric in Ratings Interpretation form
- #2176 Sector-Telegraf-List: distribution chart not shown if no sensor is assigned
- #2201 Can't add perfgraph to sensors when creating a device
- #2132 Telegraf: System type does not change directly in form
- #1854 Some tables in database "svtmp" are not recreated after restarting SNAG-View 4
## Bugs
- #2244 Sensor filter is not working anymore with filter attributes for devicecheck
## Bugs
- #2236 Notification is sent even if sensor is back to ok
- #2235 Changing time range is not adopted by performance graphs
## Internal
- #2215 Implement diagram cypress CRUD frontend tests
- #2227 Implement Role cypress CRUD frontend tests
## Bugs
- #2216 Protocol is missing for proxy telegraf
## Bugs
- #2209 Device "check_state" filter is not working
- #2208 Automatically created performance graphs cannot be edited
- #2207 Copy - Performancegraph - too many placeholders error
- #2211 Column name is sometimes hidden
Bugfix Release
## Improvements
- #2111 Distribution chart widget should allow state type selection for devices
- #1862 Rating: Value for measurement "nagios_state" should be restricted to digits 0 to 3
- #1914 Telegraf distribution refactoring
## Bugs
- #2145 Current assigned sector not shown in device form
- #2132 System type does not change directly
- #2113 Can not download installation files for unmanaged telegraf (svchecks, telegraf)
- #2168 Creation of output plugin produces wrong url for the snagview server
- #2046 Device editor closes on save when entries are faulty
- #2151 Execute Config - database field is to small
- #2164 Image already exists, if name not changed
- #2122 Creating a telegraf template does not save values for "send timeout" and "flush interval"
- #2160 Filter Error: "Unknown column 'device.id' in 'WHERE'"
- #2060 \n not interpreted as newline break
- #2181 New created sensor do not leave pending state
- #2108 Automation history shows only a maximum of 50 objects
- #2072 Missing help for "telegraf version" and "svchecks version" in form "create telegraf"
- #2174 Search result not visible copying performance graph configuration
- #2136 Can not assign image to device template
- #2090 No character limitation for "Frequency" and "Max" in Actions
- #2094 The telegraf port should only be integer
- #2133 Performance graph line is incorrect if sensor switched back and force between telegrafs
- #2093 Negative numbers for sensor, metric buffer/ limit are allowed
- #2078 Telegraf - Agent configuration: Field "metric buffer limit" will be validated only on saving
- #2150 Dashboard home-view buttons not working
- #2087 Header Key help text has wrong character limitations
- #2008 Migrationtool - wrong parameternames with underline
- #2104 Notification escalation cannot read time periods with empty days
- #2128 False message "This field is required" for name if creating sensor from sensor template
- #2075 Missing validation for telegraf install and command paths
- #2019 Filter does not work in bookmarks
- #2067 Missing "Method" in webhook execution breaks execution list view
- #2105 When creating a telegraf template defined users and teams are not persisted
- #2091 Missing timeperiod is not intercepted properly
- #2118 Complex filters (e.g. comparison of “state” and “startup_mode” for metrics of Windows services) cannot be created
- #1842 The sort selection field for filters shows non-matching options for sorting
- #2103 "Home View" can not be empty
- #2030 The “Home View” in User Settings does not allow a '%' or '?' char
- #2050 Recovery message is send even if deactivated
## Internal
- #2167 tributejs repository is gone - frontend can not be build any more
- #2035 Implement command cypress tests
- #2040 Implement tag cypress tests
- #2037 Implement sector cypress tests
- #2042 Implement timeperiod cypress tests
- #2038 Implement sensor cypress tests
- #2043 Implement vault cypress tests
- #2041 Implement telegraf cypress tests
- #2034 Implement approval cypress tests
- #2036 Implement device cypress tests
- #2039 Implement sensor template cypress tests
## Performance-Graph-Dashboards for detail views
- #1953 Copy perfgraph configuration
- #1950 Implement Perfgraph-Dashboards
- #1946 Gather available metrics without sensor or device
## Features
- #1897 Add feature to convert a device to a devicetemplate
- #1235 Make showing timestamps as "x mins ago" configurable
## Improvements
- #1588 Show a message after license change, if automations, etc have been disabled
- #1846 Delete availableMetrics if command of sensor is changed
- #1974 Focus the first input-field of modals and the search-field of the overview when they are shown
- #1850 It should be possible to define device sensor at the device (and not at the sensor)
- #1050 Display images for devices in SNAG-View 4
- #1991 Application of templates should be restructured in the assistant
- #2082 Focus first input field in forms
- #2066 Add scheduled time planning block to issue templates
## Bugs
- #2129 Mails are also sent at times that are not defined in the time period
- #2063 Remove "License" from Help dropdown in sidebar
- #2101 Can not install telegraf in path with spaces
- #2126 Long metric field names overflow in perfgraph form
- #2121 Password for telegraf remote user is stored in plain text in table telegraftemplate
- #2052 Refresh interval resets execution config
- #2106 Tags missing in mass change for all objects except images
- #2100 Can't update user settings of external user
- #2102 User could not be created: name contains invalid characters "_"
## Internal
- #2092 Centralize AnyTime etc. helper functions for tests
- #2018 Add API tests for objects
- #2064 Add new vue dev-tools to repository
- #1663 Rework API Tests for Cypress
- #2017 Fix docker environment for automated tests
## Bugs
- #2101 Can not install telegraf in path with spaces
- #2100 Can't update user settings of external user
## Performance-Graph-Dashboards for detail views
* [ bug ] #1954 All tag combinations are combined into one single line
* [improvement] #1624 Copy with wildcards
* [improvement] #1949 Redesign Perfgraph-Widget-Form
## Improvements
* #1927 Refresh counter should count down instead of up
* #1934 Switch repository check to required list
* #2004 Missing "create"-Button in device detail-view's sensor tab
* #1983 Starting SNAG-View should be create the tmp folder if not exist
* #1932 Add copy button to token toast
* #1898 Display sensors per telegraf in sector view as fill meter
* #1988 Insert license via --license flag
## Bugs
* #2096 When installing Telegraf on Windows, the default path for telegraf.conf is always used for service
* #2089 Wrong parameters after saving telegraf template
* #2054 Import config fails if tmp folder in SNAG-View install folder does not exist
* #2056 Status-Widget preview does not refresh when switching to "sensor"
* #2088 Create Telegraf from template ends up in wrong parameters for created Telegraf
* #1957 Can not change device sensor for device template
* #2071 Rating is not correct evaluated if field is a float
* #2084 For unmanaged telegraf templates authentication method will be displayed in telegraf template list
* #2053 Browser creates too many requests on first load
* #2058 Frontend consumes lots of memory
* #1977 Can´t update frequency and timeout at the same time
* #1924 Diagram statusrefesh error
* #1421 Tooltip and click box is wrong if diagram is zoomed
* #1908 Objects "diagram" and "diagram template" missing in mass change
* #2031 Opening Browser from status widget does not copy widgets filter
* #1958 Option "active: true" from template will be ignored creating devices from API
* #1978 Frequency and Timeout from Sensor Template update after saving a Sensor
* #1726 Frontend should not use UTC time
* #2069 Can not change custom field of sensor
* #1976 Parameters of sensor templates disappear when creating a device with a device template
* #1972 Parameter value shouldn't be mandatory for a command parameter
* #1981 List size limit of 200 entries ignored by API
* #1990 Query for filtering device state does not work correctly
* #1760 State interpretation fails and returns unknown if more than one metric matches the interpretation filter
Highlights
- Two factor authentication
- via OTP - use your favorite authenticator app
- Server configuration moved to database
- most of the snagview.ymls content is now inside the database
- Configure SV4 conveniently in the frontend
- Export a server configuration via frontend to a config.yml
- Import a server configuration file with the new --config binary parameter
2FA - Two factor authentication
- #1883 - 2FA backend implementation
- #1884 - 2FA frontend implementation
Make server configuration editable via frontend
- #1887 - Implement binary argument to import a YML as server configuration
- #1886 - Implement new editable server configuration detail view
- #1885 - Implement API to view and edit server configuration
- #1998 - Standardize the names of the keys for the configuration
- #1967 - Add possibility to backup configuration from frontend
Define "user settings" and store these settings per user permanently
- #1888 - Store user settings (general and list settings) inside the database
Add more actions to mass changes
- #1683 - More options in "Mass change" for sensor templates
- #1536 - Add "Enable/Disable" in masschange for automations
Features
- #1663 - Rework API Tests for Cypress
Improvements
- #1926 - Implement filters for 'check_message' and 'check_time'
- #1806 - Prevent deletion of images while in use
- #1925 - Proxy Telegraf: If sector is not explicitly selected, home sector should be used
- #1857 - Add support for Ubuntu 24.04 to repository checks
- #1801 - Remove some options for unmanaged telegrafs
- #1829 - Add "<=" and ">=" as operators for ratings
- #1861 - Improve help text for rating field "name"
- #1794 - Remove "edit" and "delete" buttons for all system objects
- #1807 - Save text in diagram text field automatically on exit
- #1881 - Make telegraf / telegraftemplate available in form for creating device
- #1847 - Action "sensor delete" is not available for sensor in burger menu
- #1802 - Change name of 'Value' in Vault Entries
- #1880 - Expand tooltip of Execute Config
- #1874 - Add telegraftemplate to form “Create"
Bugs
- #1986 - Password fields for config entries are validated in frontend
- #1959 - Notification Rules not displayed and written into influxDB
- #1975 - The backend is too strict in validating fqdn strings
- #1782 - Can't export sensor
- #1985 - SQL query for check*- filter (status filter) attributes is broken
- #1902 - Field "runtime" is empty
- #1716 - Inconsist displaying changed/created time in SNAG-View
- #1928 - Refresh counter for detailviews does not work
- #1909 - Filter "not" is not working with tag_name
- #1915 - Browser won't be refreshed after deleting object (device or sensor)
- #1989 - global configuration validation is problematic
- #1969 - A new user cannot be created, json error field "locale"
- #1910 - License ending text is not readable
- #2003 - Automation is not displaying/saving added Sensors in rule
- #1912 - svchecks version in database will not be set after installing svchecks
- #1917 - Can not create role with user(s)
- #1916 - Can not create rating for sensor with nagios command for perfdata
- #1911 - API endpoint for downloading repositories does not work as expected
- #1491 - LDAP Sync mark user with duplicate Role or Approval, import not possible
- #1919 - Telegraf is flagged as installed when installing only svchecks via api
- #1890 - Can't create device with telegraf
- #1973 - Link to user documentation leads to non existing pdf
- #1901 - Telegraf auto-install does not install telegraf
- #1789 - Tags not shown in command list
- #1818 - Cannot create rating without all interpretations
- #1873 - Proxy telegraf can not be chosen from dropdown list
- #1879 - Filter attribute "author" is missing for device template
- #1877 - Wrong help for field "name" of telegraf template
- #1758 - API: Wrong success message when installing svchecks for single telegraf
- #1875 - Can not change command path for not installed and managed telegraf (Windows)
- #1876 - Form "telegraf" wrong after deleting telegraf
- #1837 - Sending a mail with the macro ACK.MESSAGE does not work
- #1900 - Field "Telegraf Template" diplayed as required field when creating new telegraf for device
- #1904 - Fix error message when creating new tag
- #1800 - Inconsistent way of deleting image objects
- #1859 - Change link on login page
Bugfix-Release
Release date: 2024-08-12
|
improvement
|
Add support for Ubuntu 24.04 to repository checks |
|
bug
|
All telegrafs get the same checksum |
Bugfix-Release
|
bug
|
Can't add users to rules |
API Documentation