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Interface

SNAG-View 4 and i-doit

The interface between the i-doit CMDB and the SNAG-View 4 monitoring suite serves as an intelligent data provider and enables i-doit objects to be quickly added to the monitoring system.

By selecting the device templates in i-doit, the system parameters to be checked or monitored by the monitoring system can be predefined when the monitoring is activated.

Within SNAG-View, a small icon indicates that the corresponding device originates from the i-doit CMDB and is managed there. This icon is linked to the overview page of the corresponding object in i-doit so that it can be accessed quickly if detailed information is required.

Within i-doit, the monitoring status is displayed live on the overview page of the object using a coloured icon.

i-doit objects in the service browser

You can see in SNAG-View, what objects exist in the i-doit CMDB, thus maintaining an overview of the inventoried devices.

SNAG-View live status in i-doit

You can see the live status directly in i-doit.

Added value

Avoid duplicate data maintenance by synchronising and rapid establishment of monitoring

 

Videos

Object import from i-doit to SNAG-View 4
Editing of SNAG-View 4 objects in i-doit

Screenshots

 

Prices

Subscriptions*

small

€ 25 monatl.

1.000 Objekte

medium

€ 51 monatl.

5.000 Objekte

large

€ 96 monatl.

10.000 Objekte

Flex

€ auf Anfrage

mehr als 10.000

i-doit pro<>SNAG-View Add-on Support*

Add-on Support

€ 59 monatl.

Basic

  • Support for interfaces
  • 5 requests per year
  • via e-mail
  • Configuration support up to 30 min. per request
  • MSI package for the agent on request
  • Response time NBD
  • Availability Monday to Friday from 9:00 AM to 5:00 PM
  • Participation in the ITSM-SUMMIT for an additional charge

Add-on Support

€ 119 monatl.

Advanced

  • Support for interfaces
  • 10 requests per year
  • via e-mail / by telephone
  • Configuration support up to 60 min. per request
  • MSI package for the agent on request
  • Response time 4 h
  • Availability Monday to Friday from 9:00 AM to 5:00 PM
  • Free participation in the ITSM-SUMMIT (1 person)

All prices listed are monthly net prices. Invoicing takes place annually in advance.
*To ensure our quality and support standards, resellers are obliged to activate a minimum of Basic Support in addition to the subscription!

SNAGView4-idoit-Connector

Changelog

1.2.0 - released: 08.08.2024

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- Added support for new SV4 API Version

1.2.1 - released: 06.11.2024

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- Improved autolink console script

1.2.2 - released: 07.11.2024

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- Improved autolink console script for IP-Address check

1.2.3 - released: 25.11.2024

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- Improved description of the config event settings

- Skip local address when linking SV4 devices with i-doit objects automatically

- Edited category table to change object id and snagview id to unique

- Added command to initial set custom fields in SV4 devices

- Fixed empty mandator id when auto link devices

1.2.4 - released: 19.12.2024

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- Bug fixed where the SV device id was not saved in the category correctly

- Bug fixed where the category switches to read mode when selecting an existing device

- Added error message when a category entry was not saved completely

- Improved the device list view in the snagview connector addon mask

1.2.5 - released: 30.06.2025

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- Improved clarity of the configuration screen

- Extended the configuration options for defaults in the category mask

- Added compatibility for i-doit 35

- Added timeout for API requests

- Fixed duplicated state category in sidebar

- Added FQDN validation when searching for similar devices in SNAG-View

- Added compatibility with SNAG-View 4.5

1.2.6 - released: 17.03.2026

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- Fixed API timeout for long requests

- Improved error handling for device status checks

1.2.7 - released: 30.04.2026

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- Fixed empty CMDB-Status config value stopping events

  • 1.0.0 - released: 16.08.2022
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    - Init redesign for SNAG-View 4

    1.0.1 - released: 14.06.2023
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    - Renamed status category to state for compatibility with SNAG-View 3

    1.0.2 - released: 14.06.2023
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    - Added support for i-doit 25
    - Added CSV import for importing i-doit objects to SNAG-View 4

    1.0.3 - released: 25.08.2023
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    - Redesign of SNAG-View category field names
    - Added live status to rack view
    - Added live status to floorplan (external addon)
    - Improved error messages if connection to SNAG-View 4 is lost
    - Improved info messages if events in i-doit were triggered to modify SNAG-View 4 devices
    - Bugfix: Fixed event if purging i-doit category
    - Bugfix: Fixed empty SNAG-View 4 state category if the SNAG-View 3 connector is installed too

    1.0.4 - released: 28.09.2023
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    - Improved logic of signal debugging
    - Added config to select default sensor states
    - Create device in SNAG-View 4 automatically if i-doit object is created

    1.0.5 - released: 10.10.2023
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    - Added support for i-doit 27 (new category folder structure)

    1.0.6 - released: 09.11.2023
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    - Fixed error if searched with wrong fqdn format in SV4 API

    1.0.7 - released: 13.12.2023
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    - Renamed category folder to "SNAG-View 4" to be compatible with SV3 Connector

    1.0.8 - released: 13.12.2023
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    - Fixed error during connecting existing SV device

    1.1.0 - released: 30.01.2024
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    - Improved sync of SV4 devices
    - Fixed several bugs

    1.1.1 - released: 15.05.2024
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    - Improved event handling if i-doit object is deleted or archieved

    1.1.2 - released: 21.04.2024
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    - Added telegraf rollout for preview

    1.1.3 - released: 21.04.2024
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    - Changed method of init signal slot system

    1.1.4 - released: 22.04.2024
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    - Removed telegraf rollout (moved to SNAG-View 4 Core)
    - Improved default selected address in category
    - Improved documentation
    - Fixed API error when updating a device to the same address

    1.1.5 - released: 15.05.2024
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    - Added console cmd to import teams and user teams assignments from i-doit to SV4

    1.1.6 - released: 22.05.2024
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    - Added compatibility for SNAG-View 4 0.19.0 (API Changes)

    1.1.7 - released: 23.05.2024
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    - Added page to upload license to SNAG-View 4 Connector
    - Added new icons
    - Improved slot handling to integrate automatic import of devices from OCS
    - Removed deprecated JS event DOMNodeInserted
    - Improved handling to prevent double connected i-doit objects to a SNAG-View device
    - Code improvements and refactoring
    - Add SV category to server & virtual server during installation

    1.1.8 - released: 13.06.2024
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    - Added new page with all connections between i-doit and SNAG-View 4 devices
    - Added SNAG-View status label to list view

    1.1.9 - released: 27.06.2024
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    - Added explanation for the address sync to SNAG-View depending on the selection
    - SNAG-View title will be updated if the i-doit object address is changed
    - Fixed static link in status widget that sometimes did not work
    - Improved documentation of CSV import

i-doit pro SNAG-View Add-on Documentation