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Interface

SNAG-View 3 and i-doit

The SNAG-View - i-doit interface allows for quick adoption of i-doit objects into the monitoring environment. Each i-doit object that has an IP/host address can be exported to SNAG-View at the push of a button. There, the service profile is then selected and monitoring starts.

Within SNAG-View a small icon shows that the host in question comes from the i-doit CMDB and is maintained there. This icon is linked to the overview page for the corresponding object in i-doit so that it can it can be accessed quickly if detailed information is needed.

Within i-doit, the current status of the object is shown by a coloured icon on the dashboard.

If changes are made to a SNAG-View monitored object (e.g., a change of the IP address), this change is automatically passed to SNAG-View so that complete monitoring is maintained. All configuration changes are stored in the SNAG-View audit log, thus ensuring that i-doit changes remain traceable.

i-doit objects in the service browser

You can see in SNAG-View, what objects exist in the i-doit CMDB, thus maintaining an overview of the inventoried devices.

SNAG-View live status in i-doit

You can see the live status directly in i-doit.

Added value

Avoid duplicate data maintenance by synchronising and rapid establishment of monitoring

Webinar SNAG-View <> i-doit

 

Screenshots

Prices

Subscriptions*

small

€ 25 monatl.

1.000 Objekte

medium

€ 51 monatl.

5.000 Objekte

large

€ 96 monatl.

10.000 Objekte

Flex

€ auf Anfrage

mehr als 10.000

SNAG-View 3 und i-doit Support*

Add-on Support

€ 59 monatl.

Basic

  • Support for interfaces
  • 5 requests per year
  • via e-mail
  • Configuration support up to 30 min. per request
  • MSI package for the agent on request
  • Response time NBD
  • Availability Monday to Friday from 9:00 AM to 5:00 PM
  • Participation in the ITSM-SUMMIT for an additional charge

Add-on Support

€ 119 monatl.

Advanced

  • Support for interfaces
  • 10 requests per year
  • via e-mail / by telephone
  • Configuration support up to 60 min. per request
  • MSI package for the agent on request
  • Response time 4 h
  • Availability Monday to Friday from 9:00 AM to 5:00 PM
  • Free participation in the ITSM-SUMMIT (1 person)

All prices listed are monthly net prices. Invoicing takes place annually in advance.
*To ensure our quality and support standards, resellers are obliged to activate a minimum of Basic Support in addition to the subscription!

 

SNAGView3-idoit-Connector

Changelog

  • Added compability for i-doit 34 (updated language file path) (#83)
  • Refactoring addon integration for i-doit 34 (#83)

  • Fixed adding and removing host groups in one request (#54)

  • Added REST communication to debug log (#81)