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Sector Nord AG News & Events


Workshops, Summits and conventions

Events

ServiceSpace 2024

ITSM-SUMMIT 2024

 

 

 

Current tips & news

News


CeBIT 2016

CeBIT 2016 provided further significant impetus for us as a key industry event. We would like to thank all visitors to our stand for their positive feedback and numerous new ideas at what was a positive trade fair appearance throughout. We now look forward to an intensive exchange with new contacts that we got to know, and will continue to expand on these relationships in the coming weeks and months.

i-doit User Conference 2015

Sector Nord AG is presenting a keynote at the i-doit User Conference as an i-doit Platinum Partner; we look forward to your visit and a pleasant exchange.

Dedicated service pays off. The Sector Nord AG the first NeDi partner to have achieved Platinum status with SNAG-View.

Parntership with Red Hat

Red Hat, the world's leading provider of open source solutions, has appointed Sector Nord AG as its new ISV Advanced Partner. Sector Nord AG offers cross-industry approaches for customised open source-based enterprise solutions. The main product at Sector Nord is SNAG-View, a monitoring tool which includes holistic and cost-effective, heterogeneous infrastructures and thus enables the intelligent combination of various open source projects.

SNAG-View Workshop 2014

Dear Madam, Dear Sir,

We would like to express our thanks all visitors of the SNAG-View workshop 2014 at the Hotel Hafen Hamburg!
 
In this year too, large numbers of visitors took the opportunity to learn more about our current service portfolio and our new developments. The workshop once again provided the perfect forum to network directly with us and our customers.

Top marks for trainees

This year too, a trainee from Sector Nord AG took his final IHK examinations. Despite reducing the apprenticeship period to only two years application developer Gabriel Jülke (first from left) followed the high standards of SECTOR NORD AG and concluded his training with the top grade of "Very Good".

Best practice

Tip of the Month

ITSM Tip of the month

Own $USERX$ macros for SNAG-View 3

Additional placeholders for the path to plugins ($USERXXX$) can be integrated very easily in SNAG-View. The following steps are necessary for this:

A new <item> entry must be created in the "resource_cfg.xml".

Note: Be careful not to change or delete existing <item> entries.

Anpassen der

Example:

Beispiel $User3$

We currently ship two predefined macros: "$USER1$ and $USER2$". After the change, the macro $USER3$ is available for the path /var/lib/nagios/libexec-customer2.

The script "/usr/bin/createNagiosCfg.sh" is then executed, so that the configuration is saved and saved in the resource.cfg.

 

Read more …

[((OTRS)) Community Edition] Postmasterfilter

With the help of the postmaster filters incoming e-mails can be processed specifically in ((OTRS)) Community Edition. One use case is ignoring automatic replies or absence notes.

In the following example configuration, the content of an automatic reply is not processed and discarded as an article.

The configuration of the postmaster filters can be found in the e-mail settings in the admin area. A new filter can be created via "Add filter".

Read more …

archive

Tips of the month overview.