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Current tips & news

News


Trainee run 2016

After a break of one year, Sector Nord AG again took part in the Chamber of Commerce (IHK) training run. This year, 5 participants tackled the 12 kilometre course around Lake Bad Zwischenahn.

All trainees taken on

This year, three trainees from Sector Nord AG took their final IHK examinations. Morten Urban (IT specialist application development), Matthias Bouws (IT specialist systems integration) and Martin Haubold (IT system coordinator) are among the best in their region and passed their exams with flying colours.

CeBIT 2016

CeBIT 2016 provided further significant impetus for us as a key industry event. We would like to thank all visitors to our stand for their positive feedback and numerous new ideas at what was a positive trade fair appearance throughout. We now look forward to an intensive exchange with new contacts that we got to know, and will continue to expand on these relationships in the coming weeks and months.

i-doit User Conference 2015

Sector Nord AG is presenting a keynote at the i-doit User Conference as an i-doit Platinum Partner; we look forward to your visit and a pleasant exchange.

Dedicated service pays off. The Sector Nord AG the first NeDi partner to have achieved Platinum status with SNAG-View.

Parntership with Red Hat

Red Hat, the world's leading provider of open source solutions, has appointed Sector Nord AG as its new ISV Advanced Partner. Sector Nord AG offers cross-industry approaches for customised open source-based enterprise solutions. The main product at Sector Nord is SNAG-View, a monitoring tool which includes holistic and cost-effective, heterogeneous infrastructures and thus enables the intelligent combination of various open source projects.

Best practice

Tip of the Month

ITSM Tip of the month

Own $USERX$ macros for SNAG-View 3

Additional placeholders for the path to plugins ($USERXXX$) can be integrated very easily in SNAG-View. The following steps are necessary for this:

A new <item> entry must be created in the "resource_cfg.xml".

Note: Be careful not to change or delete existing <item> entries.

Anpassen der

Example:

Beispiel $User3$

We currently ship two predefined macros: "$USER1$ and $USER2$". After the change, the macro $USER3$ is available for the path /var/lib/nagios/libexec-customer2.

The script "/usr/bin/createNagiosCfg.sh" is then executed, so that the configuration is saved and saved in the resource.cfg.

 

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[((OTRS)) Community Edition] Postmasterfilter

With the help of the postmaster filters incoming e-mails can be processed specifically in ((OTRS)) Community Edition. One use case is ignoring automatic replies or absence notes.

In the following example configuration, the content of an automatic reply is not processed and discarded as an article.

The configuration of the postmaster filters can be found in the e-mail settings in the admin area. A new filter can be created via "Add filter".

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archive

Tips of the month overview.