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Sector Nord AG News & Events


Workshops, Summits and conventions

Events

BMPK 2023

ITSM-SUMMIT-2023

 

 

 

Current tips & news

News


Braintower SMS Gateway

The Sector Nord AG is now official reseller of Braintower SMS Gateways. Braintower SMS Gateways can be used for SMS notifications from our solution SNAG-View. Adding another method of notification will keep you up-to-date on all major incidents.

Find out more about the new Gateways:

CeBIT 2017

We thank all of the over 250 customers and potential customers for visiting our booth at this year's CeBIT. The exhibition gave us the opportunity to showcase our successful solutions SNAG-View, OTRS, i-doit and NeDI, which generated a great interest. With our master control station, we were able to present all of our solutions live.

We hope to enhance and intensify our relationsship with new and long lasting customers.

Workshop 2016

Dear Madam, Dear Sir,

We would like to express our thanks all visitors of the SNAG-View workshop 2016 at the Havana Lounge I Bremen!
 
All keynotes and photos can be found in our workshop archives.
 
In addition to this, we would like to express our thanks to our partners Red Hat and Remo Rickli (NeDi) who significantly supported the workshop this year.

Sector Nord AG

Excellence in vocational training

For 15 years, SECTOR NORD AG has helped young people to participate in meaningful vocational training. Due to the high quality of training, all trainees thus far have been able to pass their final exams at the first attempt, and often with very good grades.

This year, Matthias Bouws concluded his apprenticeship with a top grade of "Very Good" and has thus received the award as the best candidate among all aspiring IT specialists systems integration.

Best practice

Tip of the Month

ITSM Tip of the month

[((OTRS)) Community Edition] Postmasterfilter

With the help of the postmaster filters incoming e-mails can be processed specifically in ((OTRS)) Community Edition. One use case is ignoring automatic replies or absence notes.

In the following example configuration, the content of an automatic reply is not processed and discarded as an article.

The configuration of the postmaster filters can be found in the e-mail settings in the admin area. A new filter can be created via "Add filter".

[((OTRS)) Community Edition] Ticket search in the address bar of the browser

The full text search in ((OTRS)) Community Edition offers a very good possibility to quickly find the relevant tickets. Modern browsers are delivered with predefined search engines, but can be extended with your own searches. The examples of Google Chrome and Mozilla Firefox show how the ((OTRS)) Community Edition full text search can be integrated into the browser.

archive

Tips of the month overview.