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Workshops, Summits and conventions

Events

20.11.2024 - SNAG-View 4 Webinar - Einführung in das Metrik-basierte Monitoring mit Telegraf

Mit diesem Webinar starten wir eine Serie von SNAG-View 4 Schulungsterminen. Im Fokus dieser Veranstaltung steht das Metrik-basierte Monitoring mit Telegraf.

Telegraf ist ein Open-Source-Plugin-gesteuerter Agent zur Erfassung und Auswertung von Metriken. Er ist in Go geschrieben und als eigenständige Binärdatei kompiliert, so dass er auf jedem System ohne externe Abhängigkeiten ausgeführt werden kann. Telegraf enthält auch speicherinterne Metrikpuffer, um die Datenerfassung aufrechtzuerhalten, wenn die Downstream-Datenbank vorübergehend nicht verfügbar ist.

Die Teilnahme ist kostenlos!

18.12.2024 - SNAG-View 4 Webinar - Visualisierung mit Diagrams und Dashboards 

22.01.2025 - SNAG-View 4 Webinar - Effizienzsteigerung mit dem Automation Add-On 

Service Space 2025

 

 

 

Current tips & news

News


CEBIT 2018

Thank you very much for your visit!


We would like to thank all visitors of our booth who came to us despite the changed CEBIT concept and were very interested in our solutions.
We would also like to thank the Niedersächsische Gemeinschaftsstand for the good cooperation.


We are looking forward to the intensive cooperation with our long-standing customers and the new contacts we have made.

Your Sector North Team

Webinar Series: ITSM Connector - Integrating, Adapting, and Extending IT Service Tools

We cordially invite you to participate in our webinar series: "ITSM-Connector - Integrating, Adapting and Extending IT Service Tools".

The second webinar will take place on 08.05.2018 at 15:00 o'clock, and will focus on the coupling of OTRS and i-doit on the topic: "Supporting service desks with CMDB data".

Simply register free of charge for the 45-minute webinar.

Bike to work

This year two teams from Sector Nord AG are partaking in the anual campaign "bike to work".

We are trying to make biking to work as enjoyable as possible...

Best practice

Tip of the Month

ITSM Tip of the month

(comments: 0)

Own $USERX$ macros for SNAG-View 3

Additional placeholders for the path to plugins ($USERXXX$) can be integrated very easily in SNAG-View. The following steps are necessary for this:

A new <item> entry must be created in the "resource_cfg.xml".

Note: Be careful not to change or delete existing <item> entries.

Anpassen der

Example:

Beispiel $User3$

We currently ship two predefined macros: "$USER1$ and $USER2$". After the change, the macro $USER3$ is available for the path /var/lib/nagios/libexec-customer2.

The script "/usr/bin/createNagiosCfg.sh" is then executed, so that the configuration is saved and saved in the resource.cfg.

 

Read more …

By Martin Haubold, (comments: 0)

[((OTRS)) Community Edition] Postmasterfilter

With the help of the postmaster filters incoming e-mails can be processed specifically in ((OTRS)) Community Edition. One use case is ignoring automatic replies or absence notes.

In the following example configuration, the content of an automatic reply is not processed and discarded as an article.

The configuration of the postmaster filters can be found in the e-mail settings in the admin area. A new filter can be created via "Add filter".

Read more …

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Tips of the month overview.