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ITSM-Webinar - Neue Znuny-Add-ons > Kanban-Board, ToDolList-Widget, KI-Add-on 7.5...

Microsoft Teams

Live-Demo: Lernen Sie unsere neuesten Znuny Add-ons kennen und erfahren Sie, wie Kanban-Boards, ToDo-Management und weitere Erweiterungen Ihre Ticketbearbeitung auf ein neues Niveau heben.

Weitere Details zu den Add-ons:

Wir freuen uns auf Ihre Teilnahme!

 

 

 

 

Current tips & news

News


NEW - Multi-tenant for the i-doit pro Znuny add-on

With the new i-doit pro Znuny Add-on Release, the integration between i‑doit and the Znuny ticket system is expanded to include an important function: multi-tenant capability for the i-doit pro Znuny Add-on.

With this new extension, our bidirectional coupling is aimed in particular at service providers and organizations that want to consolidate their support structures professionally while still working flexibly on a client-specific basis.

Best practice

Tip of the Month

ITSM Tip of the month

(comments: 0)

Own $USERX$ macros for SNAG-View 3

Additional placeholders for the path to plugins ($USERXXX$) can be integrated very easily in SNAG-View. The following steps are necessary for this:

A new <item> entry must be created in the "resource_cfg.xml".

Note: Be careful not to change or delete existing <item> entries.

Anpassen der

Example:

Beispiel $User3$

We currently ship two predefined macros: "$USER1$ and $USER2$". After the change, the macro $USER3$ is available for the path /var/lib/nagios/libexec-customer2.

The script "/usr/bin/createNagiosCfg.sh" is then executed, so that the configuration is saved and saved in the resource.cfg.

 

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