Better overview. Greater efficiency. More control.

Transform your Znuny ticket processing into a clear and intuitive workflow. With the Znuny Kanban Board add-on from SECTOR NORD AG, you can visualize tickets on freely configurable Kanban boards and keep track of the status of your tasks at all times.

Using drag & drop, your agents can easily move tickets between individual process steps. This can automatically trigger actions, such as changing the queue, owner, or priority. This speeds up workflows and reduces manual tasks.

Your benefits at a glance

• Customizable Kanban boards
• Freely definable columns for every process
• Ticket processing directly on the board
• Drag & Drop for maximum user-friendliness
• Automated actions upon status changes
• Support for process management and TransitionActions
• Full integration with Znuny permissions and workflows
  
  

Whether it’s a service desk, customer service, or internal IT department: The Znuny Kanban Board add-on makes workflows transparent, promotes teamwork, and helps close tickets faster.

With our Znuny Kanban Board add-on, you’ll work visually, in a structured way, and efficiently!