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Workshops, Summits and conventions

Events

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ITSM-SUMMIT 2025

Am 24. September 2025 startet unser nächstes ITSM-SUMMIT. Unser Summit ist eine Veranstaltung, die sich auf das IT Service Management (ITSM) konzentriert.
ITSM beschreibt, wie IT-Teams IT-Services nahtlos ihren Kunden bereitstellen, einschließlich aller Prozesse und Aktivitäten rund um die Planung, Erstellung, Lieferung und Unterstützung dieser Services.

Er bietet eine Plattform für Fachleute aus der IT-Branche, um sich über die neuesten Trends, Best-Practices und Innovationen im Bereich ITSM auszutauschen. Es ist ein Ort, an dem Ideen geteilt, Netzwerke gebildet und Wissen über die effiziente und effektive Bereitstellung von IT-Services erweitert wird.

Unsere Veranstaltung beinhaltet Workshops, Vorträge und Diskussionsrunden, in denen Experten ihr Fachwissen teilen und Einblicke in die ITSM-Zukunft geben.

i-doit ITSM-Webinare 2025 - Die zentrale CMDB für Ihr IT-ServiceManagement (3/4)

i-doit ITSM-Webinare 2025 - Die zentrale CMDB für Ihr IT-ServiceManagement (3/4)

Am 15. Oktober, in der Zeit von 11:00h bis 12:00h, setzen wir unsere ITSM-Webinar-Serie 2025 fort. Themenschwerpunkt ist das intelligente IT-Servicemanagement mit Znuny & i-doit.

i-doit ITSM-Webinar 15.10.2025

Weitere Termine und der jeweilige Themenschwerpunkt:

  • 10. Dezember / Success Story Lederer GmbH

Wir freuen uns auf Sie!

i-doit ITSM-Webinare 2025 - Die zentrale CMDB für Ihr IT-ServiceManagement (4/4)

i-doit ITSM-Webinare 2025 - Die zentrale CMDB für Ihr IT-ServiceManagement (4/4)

Am 12. Dezember, in der Zeit von 11:00h bis 12:00h, schließen wir unsere ITSM-Webinar-Serie 2025 ab. Themenschwerpunkt ist i-doit in der Praxis "Success Story Lederer GmbH".

i-doit ITSM-Webinar 10.12.2025

Wir freuen uns auf Sie!

 

 

 

Current tips & news

News


Our AI stays local - with the new HP Z2 Mini Server

Sector Nord AG now offers you a local AI server, the HP Z2 MINI!

The HP Z2 mini offers several advantages:

  • Easy and secure integration of SECTOR NORD AI solutions
  • Company data remains internal, no transfer to external clouds - full control over sensitive information
  • One-off acquisition costs instead of ongoing cloud fees, which is particularly economical for continuous operation and many queries
  • The server is compact and fits into any server room
  • ...

Znuny 7.2.1

In the new Znuny version 7.2.1, SECTOR NORD AG has contributed several GitHub commits - bugs have been fixed and the range of functions extended!

Once again, the entire Znuny community benefits from this commitment!
 
With the update to Znuny in versions 7.2.1 and 6.5.16, the security vulnerability CVE-2025-3573 has been closed by updating the jQuery Validate plugin to version 1.21.0.
 

Strong partners: Herbert Dammann & SECTOR NORD

Steffen Wetzel, Head of IT at Herbert Dammann GmbH, summarizes the ITSM project with SECTOR NORD AG as follows:

"I was alone in IT. Nevertheless, the system was fully functional after six months - and the pure implementation effort was less than a month. The result: a stable, transparent and scalable IT setup that lays the foundation for further growth - and shows what is possible when expertise meets trust"

We will publish the full success story with all the details in the September newsletter - stay tuned!

n8n - the platform for automating your IT processes

n8n is a powerful, open source workflow automation platform that allows you to orchestrate processes between your systems, automate data flows and drastically reduce manual activities. Especially in combination with i-doit, Znuny and SNAG-View, n8n unfolds its full potential as a central automation hub in your IT infrastructure.

Bring your IT tools together - without limits!

Best practice

Tip of the Month

ITSM Tip of the month

(comments: 0)

Own $USERX$ macros for SNAG-View 3

Additional placeholders for the path to plugins ($USERXXX$) can be integrated very easily in SNAG-View. The following steps are necessary for this:

A new <item> entry must be created in the "resource_cfg.xml".

Note: Be careful not to change or delete existing <item> entries.

Anpassen der

Example:

Beispiel $User3$

We currently ship two predefined macros: "$USER1$ and $USER2$". After the change, the macro $USER3$ is available for the path /var/lib/nagios/libexec-customer2.

The script "/usr/bin/createNagiosCfg.sh" is then executed, so that the configuration is saved and saved in the resource.cfg.

 

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Tips of the month overview.