Sector Nord AG (Englisch)

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Thanks to the bi-directional integration developed by us, it is possible to receive updates on the live status of the service from SNAG-View in OTRS and i-doit. In addition, an OTRS ticket can be created and edited in all three systems. Also, all IT inventory objects can be represented, adopted for monitoring and associated with tickets in SNAG-View and OTRS.

ITSM-Connector

Tip of the month

You can find useful tips to all our tools here on this website.

Own $USERX$ macros for SNAG-View 3

Additional placeholders for the path to plugins ($USERXXX$) can be integrated very easily in SNAG-View. The following steps are necessary for this:

A new <item> entry must be created in the "resource_cfg.xml".

Note: Be careful not to change or delete existing <item> entries.

Anpassen der

Example:

Beispiel $User3$

We currently ship two predefined macros: "$USER1$ and $USER2$". After the change, the macro $USER3$ is available for the path /var/lib/nagios/libexec-customer2.

The script "/usr/bin/createNagiosCfg.sh" is then executed, so that the configuration is saved and saved in the resource.cfg.

 

i-doit Premium Partner

As a premium partner for i-doit, Sector Nord AG with its experienced specialists provides users and newcomers to i-doit with individual services that are rounded off by its own add-ons "OTRS" and "SNAG-View".

 

SNAG-View is a monitoring suite based on open source tools developed by Sector Nord AG. More than 100 customers from all sectors of the economy trust SNAG-View.

All Information about SNAG-View

With "Vision" we have developed a module for the browser interface IcingaWeb2, with whose help you can easily create extensive graphics for your ICINGA2 monitoring.

All information about Vision

Everything about the Sector Nord AG

News

Sector Nord AG top-selling i-doit Premium Partner in H1 2020!

Even in the very turbulent past half-year, Sector Nord AG managed to clearly lead the benchmarking list of synetics as one of the most important premium partners.

Both in terms of total revenue and new customer acquisition, Sector Nord AG has always taken the lead among the premium partners.

We are pleased about this positive development and look forward to further cooperation with synetics.

iX Output (03/2019)

The current iX issue (03/2019) contains an exciting article in which our team leader development, Gabriel Jülke, describes how the skilful combination of open source projects (i-doit, OTRS and SNAG-View or Icinga2) can become a flexible and highly professional enterprise solution for your IT service management. Central components of this holistic approach are the market-leading ITSM connectors from SECTOR NORD AG.

Vision Beta-Release

With "Vision" we have developed a module for the browser interface IcingaWeb2, with whose help you can easily create extensive graphics for your ICINGA2 monitoring.

Start now free of charge into the beta and test Vision until 31.03.2018.

We would like to thank all participants of the ITSM-SUMMIT 2018!

This year's ITSM-SUMMIT took place at THE FONTENAY Hamburg, and in line with the modern new location we presented our innovative approaches for your IT infrastructure together with our partners. We are especially pleased about the overwhelmingly positive feedback of the many participants, and we look forward to further or new cooperation with you all!

Leon Wolf

Introduce yourself.

My name is Leon, I am 22 years old and come from Oldenburg. After I finished the technical secondary school in Varel, I started my studies in electrical engineering and later in 2-subject Bachelor of Mathematics and Computer Science. In August I start my apprenticeship as IT specialist for application development at Sector Nord AG.

CEBIT 2018

Thank you very much for your visit!


We would like to thank all visitors of our booth who came to us despite the changed CEBIT concept and were very interested in our solutions.
We would also like to thank the Niedersächsische Gemeinschaftsstand for the good cooperation.


We are looking forward to the intensive cooperation with our long-standing customers and the new contacts we have made.

Your Sector North Team

Webinar Series: ITSM Connector - Integrating, Adapting, and Extending IT Service Tools

We cordially invite you to participate in our webinar series: "ITSM-Connector - Integrating, Adapting and Extending IT Service Tools".

The second webinar will take place on 08.05.2018 at 15:00 o'clock, and will focus on the coupling of OTRS and i-doit on the topic: "Supporting service desks with CMDB data".

Simply register free of charge for the 45-minute webinar.

Bike to work

This year two teams from Sector Nord AG are partaking in the anual campaign "bike to work".

We are trying to make biking to work as enjoyable as possible...

Braintower SMS Gateway

The Sector Nord AG is now official reseller of Braintower SMS Gateways. Braintower SMS Gateways can be used for SMS notifications from our solution SNAG-View. Adding another method of notification will keep you up-to-date on all major incidents.

Find out more about the new Gateways:

CeBIT 2017

We thank all of the over 250 customers and potential customers for visiting our booth at this year's CeBIT. The exhibition gave us the opportunity to showcase our successful solutions SNAG-View, OTRS, i-doit and NeDI, which generated a great interest. With our master control station, we were able to present all of our solutions live.

We hope to enhance and intensify our relationsship with new and long lasting customers.

Workshop 2016

Dear Madam, Dear Sir,

We would like to express our thanks all visitors of the SNAG-View workshop 2016 at the Havana Lounge I Bremen!
 
All keynotes and photos can be found in our workshop archives.
 
In addition to this, we would like to express our thanks to our partners Red Hat and Remo Rickli (NeDi) who significantly supported the workshop this year.

Sector Nord AG

Excellence in vocational training

For 15 years, SECTOR NORD AG has helped young people to participate in meaningful vocational training. Due to the high quality of training, all trainees thus far have been able to pass their final exams at the first attempt, and often with very good grades.

This year, Matthias Bouws concluded his apprenticeship with a top grade of "Very Good" and has thus received the award as the best candidate among all aspiring IT specialists systems integration.

Trainee run 2016

After a break of one year, Sector Nord AG again took part in the Chamber of Commerce (IHK) training run. This year, 5 participants tackled the 12 kilometre course around Lake Bad Zwischenahn.

All trainees taken on

This year, three trainees from Sector Nord AG took their final IHK examinations. Morten Urban (IT specialist application development), Matthias Bouws (IT specialist systems integration) and Martin Haubold (IT system coordinator) are among the best in their region and passed their exams with flying colours.

CeBIT 2016

CeBIT 2016 provided further significant impetus for us as a key industry event. We would like to thank all visitors to our stand for their positive feedback and numerous new ideas at what was a positive trade fair appearance throughout. We now look forward to an intensive exchange with new contacts that we got to know, and will continue to expand on these relationships in the coming weeks and months.

i-doit User Conference 2015

Sector Nord AG is presenting a keynote at the i-doit User Conference as an i-doit Platinum Partner; we look forward to your visit and a pleasant exchange.

Dedicated service pays off. The Sector Nord AG the first NeDi partner to have achieved Platinum status with SNAG-View.

Parntership with Red Hat

Red Hat, the world's leading provider of open source solutions, has appointed Sector Nord AG as its new ISV Advanced Partner. Sector Nord AG offers cross-industry approaches for customised open source-based enterprise solutions. The main product at Sector Nord is SNAG-View, a monitoring tool which includes holistic and cost-effective, heterogeneous infrastructures and thus enables the intelligent combination of various open source projects.

SNAG-View Workshop 2014

Dear Madam, Dear Sir,

We would like to express our thanks all visitors of the SNAG-View workshop 2014 at the Hotel Hafen Hamburg!
 
In this year too, large numbers of visitors took the opportunity to learn more about our current service portfolio and our new developments. The workshop once again provided the perfect forum to network directly with us and our customers.

Top marks for trainees

This year too, a trainee from Sector Nord AG took his final IHK examinations. Despite reducing the apprenticeship period to only two years application developer Gabriel Jülke (first from left) followed the high standards of SECTOR NORD AG and concluded his training with the top grade of "Very Good".

Trainee run 2014

This year too, four brave runners set off to tackle the 12-km course around Lake Bad Zwischenahn. The competitors this year were, Udo Stachowiak, Matthias Bouws, Martin Haubold and Andre Randel.

Successful SECTOR NORD Team at Oldenburg Marathon 2013

The report on an Athenian (marathon) runner who allegedly announced victory dying in Athens, is probably no more than a legend. But the solid performance by the SECTOR NORD Team at this year's Oldenburg Marathon on 27 October is definitely not a legend. Stefan Schäfer, Udo Stachowiak, Dibesh Shresta and Matthias Bouws covered the 42 kilometres in a respectable - slightly rounded - time of four hours.

(Un)sporting computer scientists

Sector Nord AG once again proved that not all computer scientists correspond to the "no sports" cliché by participating in this year's IHK training run on September 6, 2013. And we even managed to get a podium place.

Board member Stefan Schäfer, employees Udo Stachowiak and Christian Wreden and three trainees Matthias Bouws, Martin Haubold and Gabriel Jülke tackled the twelve-kilometre course around Lake Bad Zwischenahn.

Advanced training for IT project managers completed

Stefan Schäfer (member of the management board Sector Nord AG) congratulates Daniel Krawinkel on successfully completing advanced training in "IT Project Management" and thanks Daniel Krawinkel for demonstrating this huge commitment by taking part in vocational training parallel to his work.
Mr. Krawinkel will be able to put his newly acquired skills to good use in complex projects.

Company

Who we are

Sector Nord AG has offered its customers open source expertise since 2001. Throughout Europe companies of all sizes rely on our comprehensive solution portfolio. Our focus is system management solutions, above all, our market-leading proprietary development SNAG-View. Other key competencies include ticket management with ((OTRS)) Community Edition, network management with NeDi and asset management (CMDB) with i-doit.

more information

Credentials

More than 100 customers from all areas of business and public administration trust our software solutions and services.

Enterprisesystems for the IT infrastructure

Software

Monitoring

Helpdesk

CMDB

Network Discovery

SNAG-view is an easy to use, flexible and at the same time cost-effective ITSM suite for the enterprise - based on a certified version of the Nagios open source software.

((OTRS)) Community Edition is the leading open source help desk. It includes a professional ticket system, an ITIL compatible ITSM solution, mobile solutions, and a strong community!

The unique combination of technical documentation and service-oriented modelling makes i-doit your ally when it comes to IT planning, governance and administration.

NeDi can scan the network and help you locate all the devices on the network. NeDi can monitor traffic, view configurations and much more.

With "Vision" we have developed a module for the browser interface IcingaWeb2, with whose help you can easily create extensive graphics for your ICINGA2 monitoring.

ITSM-Connector

The combination of all of these solutions is the ITSM connector; this ensures that all data are available on all systems, while offering maximum control over monitoring, your IT infrastructure and your help desk.

5 good reasons

Choose us to implement your ITSM project.

contact

1

Contact person

At Sector Nord you always have a direct contact person.

2

Support

Professional support for all of our systems.

3

Best Practice

Benefit from our solution concepts.

4

Development

We are happy to enhance our solutions for you and adapt the systems to suit your needs.

5

Expertise

Sector Nord AG has more than 20 years' open source expertise.

How to get there

address:
Edewechter Landstraße 123
26131 Oldenburg, Germany

monday-friday: 9am - 5pm CET

phone: +49 441 390 10 10 40
e-mail: info@sectornord.de