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Tip of the month April - SNAG-View Application Monitoring

by Michael Rütten

Following Znuny Deamon jobs are automatically monitored to establish a broad application monitoring.
This monitoring can be implemented for every SNAG-View release.

  • ArticleSearchIndexRebuild
  • CalendarTicketCreate
  • CalendarTicketCreateCleanup
  • CommunicationLogDelete
  • ConfigurationDeploymentCleanup
  • CoreCacheCleanup
  • DeleteOrphanedSessions
  • EscalationCheck
  • GenerateDashboardStats
  • GenericInterfaceDebugLogCleanup
  • LoaderCacheDelete
  • MailAccountFetch
  • MailQueueSend
  • ReindexSMIMECertificates
  • RenewCustomerSMIMECertificates
  • SessionDeleteExpired
  • SpoolMailsReprocess
  • SupportDataCollectAsynchronous
  • TicketAcceleratorRebuild
  • TicketDraftDeleteExpired
  • TicketNumberCounterCleanup
  • TicketPendingCheck
  • TicketUnlockTimeout
  • WebUploadCacheCleanup
    ...

The execution times of the individual jobs are displayed visually via the performance graphs.

SNAG-View 4 - Znuny - Helpdesk - Applikations-Monitoring

In addition to the jobs mentioned above, other individually defined jobs can be activated and added via SysConfig parameters, e.g. backup executions and other synchronization jobs.

If required, please contact us and take the opportunity to work with our experts to create a customized Znuny application monitoring system for your company.