((OTRS)) Community Edition 6.0.19

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  • 2019-05-16 Updated translations, thanks to all translators.
  • 2019-05-14 Added Macedonian and Romanian translations.
  • 2019-05-11 Fixed bug#14491 - Ticket::DefineEmailFrom not used for external notes. Added new system configuration options Ticket::Frontend::CustomerTicketZoom###DisplayNoteFrom and Ticket::Frontend::CustomerTicketZoom###DefaultAgentName to define if agent name should be shown in external notes in the customer interface or should use a default generic name instead.
  • 2019-05-10 Fixed bug#13867 - In the process management within TransitionAction,characters < and > are replaced by HTML escape sequences.
  • 2019-05-10 Fixed bug#14512 - If the customer name has some special characters, the name is shown wrong on the answer article.
  • 2019-05-09 Fixed bug#14398 - External images are automatically loaded in forward screen. New config named Ticket::Frontend::BlockLoadingRemoteContent has been added. It controls if loading of external resources will be blocked, by default it is disabled.
  • 2019-05-09 Fixed bug#14500 - The behaviour of the webservices are not compliant to RFC 4648. After 76 characters we built in a linefeed (/n) which is not RFC compliant.
  • 2019-05-08 Fixed bug#14532 - Wrong comment / documentation for Daemon::SchedulerCronTaskManager::Task###GenericInterfaceDebugLogCleanup in Docs and SystemConfiguration.
  • 2019-05-08 Fixed bug#14455 - OTRS tags '<OTRS_CUSTOMER_DATA_*>' don't work in templates of the type 'Create'.
  • 2019-05-08 Fixed bug#14514 - In the appointment calendar long entries in the team and agent list can be hidden behind the appointment overview window.
  • 2019-05-08 Fixed bug#14400 - Reply adds the same email address for every connected customer user backend.
  • 2019-04-23 Fixed bug#14509 - The agent's notification bar has a wrong URL. It was only indicated by IE, since other browsers automatically redirected to the same page.
  • 2019-04-18 Fixed bug#14504 - Queue based ACL does not work for AgentTicketActionCommon based screens.
  • 2019-04-18 Fixed bug#14482 - File upload help text is wrapped and overflows on small resolutions.
  • 2019-04-17 Fixed bug#14511 - Statistic does not work during daylight saving time. Fatal error was fixed during generation of statistics based on an unexisting hour, which is lost during the time switch.
  • 2019-04-16 Fixed bug#14412 - CustomerID cannot be changed in ticket action for changing customer. Config option Ticket::Frontend::AgentTicketCustomer::CustomerIDReadOnly was not honored.
  • 2019-04-16 Fixed bug#14494 - Wrong service selection in ticket search dialog. Tree view selection field has been improved to also work in modal dialogs.
  • 2019-04-12 Updated CPAN module Mozilla::CA.
  • 2019-04-04 Fixed bug#14408 - Short description of CustomerID fields is not shown in the process views.

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