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Webinar Series: ITSM Connector - Integrating, Adapting, and Extending IT Service Tools

We cordially invite you to participate in our webinar series: "ITSM-Connector - Integrating, Adapting and Extending IT Service Tools".

The first webinar will start on 17.04.2018 at 15:00 hrs with the topic: "Building Automated Monitoring with CMDB Data".

Simply register free of charge for the 45-minute webinar.

Webinar I:

Central monitoring of the IT infrastructure is indispensable in companies. Problems in critical systems and services must be recognized, before a complete failure can paralyze one or more processes in the enterprise.

SNAG-View is based on the principle of groups and inheritance so that the structure of a standard monitoring does not become too time-consuming: In this way, a service profile created once is rolled out to several systems to be monitored. This can also be dynamically based on self-defined filters.

The CMDB i-doit usually contains all data relevant for the monitoring. To avoid double data maintenance, it makes sense to use this data via the interface to SNAG-View. Changes to this data are automatically transferred from i-doit as the leading system to SNAG-View.


- SNAG-View: a monitoring suite based on OpenSource tools
- Use i-doit data: Structure of a standard monitoring system
- Visualization possibilities: Business processes and maps
- notifications

Of course you can ask your questions, which we will gladly answer in a concluding Q&A session.

Register now and get to know the features of the interface i-doit - SNAG-View!

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iX Output (03/2019)

The current iX issue (03/2019) contains an exciting article in which our team leader development, Gabriel Jülke, describes how the skilful combination of open source projects (i-doit, OTRS and SNAG-View or Icinga2) can become a flexible and highly professional enterprise solution for your IT service management. Central components of this holistic approach are the market-leading ITSM connectors from SECTOR NORD AG.

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Vision Beta-Release

With "Vision" we have developed a module for the browser interface IcingaWeb2, with whose help you can easily create extensive graphics for your ICINGA2 monitoring.

Start now free of charge into the beta and test Vision until 31.03.2018.

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We would like to thank all participants of the ITSM-SUMMIT 2018!

This year's ITSM-SUMMIT took place at THE FONTENAY Hamburg, and in line with the modern new location we presented our innovative approaches for your IT infrastructure together with our partners. We are especially pleased about the overwhelmingly positive feedback of the many participants, and we look forward to further or new cooperation with you all!

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