The current iX issue (03/2019) contains an exciting article in which our team leader development, Gabriel Jülke, describes how the skilful combination of open source projects (i-doit, OTRS and SNAG-View or Icinga2) can become a flexible and highly professional enterprise solution for your IT service management. Central components of this holistic approach are the market-leading ITSM connectors from SECTOR NORD AG.
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Sector Nord AG News
i-doit pro release 1.11
Release 1.11 is available for you. All modules of Sector Nord AG are already compatible with the new release of i-doit pro. If you are interested in the new version, please contact us regarding an update or a first installation!
Configurable columns in the object browser and the multivalue category lists (and even more!)
Now we have also been able to track the object browser and the lists of the multivalue categories - both functions now also have configurable columns so that exactly the information that is important in the context can be displayed.
Better Object Browser
The object browser has been revised again in handling. In addition to better scaling on small and large displays, the user can now also define which object types are displayed and which object type is selected by default. A separate system setting is provided for this purpose.
...and again the object lists
Passwords can now be generated randomly in the password category. For this there is a separate client setting in which the complexity can be defined.
With i-doit 1.11 you can now optionally search and display archived and deleted objects (client settings). The CMDB Status and Status columns have been added to the results for better display.
Optionally, the whole location path (not only the direct location) can now be included in the search, so that certain buildings or locations can be searched easily.
The search indexing has also been completely revised and now works much faster and less memory intensive.
For the CSV import we have added the object ID for the object matching and especially the e-mail address and the login name for the person assignment.
In the Query Editor you can now use several variable conditions and there is also the possibility to query for time periods in relation to the current date (e.g. "since last week").
In addition, results from Multivalue categories can now be bundled into a single row.
Many new attributes in the object lists
In the object lists we have made some new attributes available, from the beginning to the end of the contract to person memberships and capacities of RAID associations.
All improvements at a glance: 1.11 Changelog
With "Vision" we have developed a module for the browser interface IcingaWeb2, with whose help you can easily create extensive graphics for your ICINGA2 monitoring.
Start now free of charge into the beta and test Vision until 31.03.2018.
This year's ITSM-SUMMIT took place at THE FONTENAY Hamburg, and in line with the modern new location we presented our innovative approaches for your IT infrastructure together with our partners. We are especially pleased about the overwhelmingly positive feedback of the many participants, and we look forward to further or new cooperation with you all!
The Sector Nord AG is now officially Premium Partner for i-doit and thus one of the first addresses for your project in the field of IT documentation with i-doit.
In 17 years in which Sector Nord AG has been active as a training company, a total of 31 trainees have successfully completed their vocational training.
We are very proud that also our 31st apprentice was awarded with the best grade by the IHK!