Tip of the month

You can find useful tips to all our tools here on this website.

[i-doit] device exchange

The free "Device Exchange" add-on module offers a fast and convenient approach to replacing devices. Imagine the following scenario: A switch which is in use and well-documented fails; it needs to be replaced by another switch. The second switch also exists in the CMDB and is documented as completely as possible (model, accounting, location, status).

Read more …

ITSM-Connector

Thanks to the bi-directional integration developed by us, it is possible to receive updates on the live status of the service from SNAG-View in OTRS and i-doit. In addition, an OTRS ticket can be created and edited in all three systems. Also, all IT inventory objects can be represented, adopted for monitoring and associated with tickets in SNAG-View and OTRS.

ITSM-Connector

Everything about the Sector Nord AG

News

Company

Who we are

Sector Nord AG has offered its customers open source expertise since 2001. Throughout Europe companies of all sizes rely on our comprehensive solution portfolio. Our focus is system management solutions, above all, our market-leading proprietary development SNAG-View. Other key competencies include ticket management with OTRS, network management with NeDi and asset management (CMDB) with i-doit.

more informations

Enterprisesystems for the IT infrastructure

Software

SNAG-view is an easy to use, flexible and at the same time cost-effective ITSM suite for the enterprise - based on a certified version of the Nagios open source software.

OTRS is the leading open source help desk. It includes a professional ticket system, an ITIL compatible ITSM solution, mobile solutions, and a strong community!

The unique combination of technical documentation and service-oriented modelling makes i-doit your ally when it comes to IT planning, governance and administration.

NeDi can scan the network and help you locate all the devices on the network. NeDi can monitor traffic, view configurations and much more.

ITSM-Connector

The combination of all of these solutions is the ITSM connector; this ensures that all data are available on all systems, while offering maximum control over monitoring, your IT infrastructure and your help desk.

5 good reasons

Choose us to implement your ITSM project.

1

Contact person

At Sector Nord you always have a direct contact person.

2

Support

Professional support for all of our systems.

3

Best Practice

Benefit from our solution concepts.

4

Development

We are happy to enhance our solutions for you and adapt the systems to suit your needs.

5

Expertise

Sector Nord AG has more than 15 years' open source expertise.

How to get there

address:
Edewechter Landstraße 123
26131 Oldenburg, Germany

monday-friday: 9am - 7pm CET

phone: +49 441 390 10 10 40
fax: +49 441 390 10 10 11
e-mail: info@sectornord.de